1 Introduction
The protection of your personal data is very important to us. In this Privacy Policy, we inform you about the nature, scope and purpose of the collection and use of personal data within the framework of our services and products. We comply with the applicable data protection regulations, in particular the General Data Protection Regulation (GDPR).
2 Controller
The party responsible for data processing is:
3 Collection and processing of personal data
We collect and process personal data when you:
- Visit our website
- Use our software products or services
- Register with us or create a user account
- Contact us via email or other communication channels
The following categories of data may be processed in this context:
- Inventory data: e.g. name, address, email address, telephone number
- Usage data: e.g. IP address, browser type, pages visited, duration of use
- Communication data: e.g. emails, inquiries, support requests
4 Purpose of data processing
We process your personal data for the following purposes:
- Provision and improvement of our software products and services
- Answering inquiries and providing support
- Execution of contracts and billing
- Compliance with legal requirements (e.g. retention obligations)
- Improving the user experience on our website and in our products
5 Legal basis for processing
The processing of your personal data is carried out on the basis of the following legal bases of the GDPR:
- Contract performance: For the fulfillment of a contract with you or for the implementation of pre-contractual measures
- Consent: If you have given us your explicit consent to process your data
- Legitimate interests: If we have a legitimate interest in processing your data (e.g. to improve our products)
- Fulfillment of legal obligations: To fulfill statutory retention obligations and other legal requirements
6 Disclosure of data
We only disclose your personal data to third parties if this is necessary for the fulfillment of the contract or if we are legally obliged to do so. Disclosure to third parties takes place in particular:
- Service providers: e.g. hosting providers, payment service providers, IT support
- Authorities: in the case of a legal obligation
7 Data transfer to third countries
Insofar as we transfer data to a country outside the EU/EEA, we ensure that this only takes place on the basis of an adequacy decision of the European Commission or other appropriate safeguards.
8 Duration of storage
We store your personal data only for as long as is necessary for the fulfillment of the stated purposes or as required by law. After the storage period has expired, your data will be deleted or anonymized.
9 Your rights as a data subject
As a data subject, you have the following rights:
- Access: You can request information about the personal data stored by us.
- Rectification: You can request the rectification of incorrect or incomplete data.
- Erasure: You can request the deletion of your data if there is no statutory retention obligation.
- Restriction of processing: You can request the restriction of the processing of your data.
- Objection: You can object to the processing of your data if we have a legitimate interest in it.
- Data portability: You have the right to receive your data in a structured, commonly used and machine-readable format and to transfer it to another controller.
- Right to lodge a complaint: You have the right to lodge a complaint with a data protection supervisory authority. The authority responsible for us is the State Commissioner for Data Protection and Freedom of Information Baden-Württemberg (LfDI Baden-Württemberg).
To exercise these rights, you can contact us at any time.
10 Security
We employ technical and organizational measures to protect your personal data against loss, misuse and unauthorized access.
11 Changes to this Privacy Policy
We reserve the right to change this Privacy Policy if necessary. The current version is available on our website.
12 Contact
If you have any questions or wish to exercise your rights, you can contact us at any time: